Gear Issues

How to Fix Beats Studio Headset Bluetooth Disconnect Issue

This post has nothing to do with triathlons, but I thought many athletes love their wireless headsets and we tend to use to them all the time. So I thought this post is worth writing since Apple Support couldn’t fix the issue for me.

If you happen to own one of these Beats Studio wireless headsets, and you noticed a constant drop in bluetooth connection, then let me save you time and don’t call Apple Support, unless you want to replace yours with a new one. Might be worth a try since they are quick at replacing it, and then come back here and read how to fix the connection issue.

So what is the issue?

About a month or so ago, I started noticing my wireless headsets keep dropping bluetooth connection with my iPhone. Almost every time I switched between songs, or went from a podcast, to Youtube or listening to music, suddenly the BT connection dropped.

I called Apple Support, and they sent me a new headset. Thanks! But that didn’t fix  the issue. So I Googled it and found the fix buried in some support forum.

How to fix it?

  • You can update the firmware on these headsets. Head to Beats By Dre Firmware Update website and download the updater. You will need install it, then just follow the simple instructions and the firmware will get updated in your wireless headsets.
  • Once you do that, go to your phone bluetooth setting, erase the old Beats Studio connection
  • Turn on your newly updated headsets, and wait for it to appear in your phone’s Bluetooth under Other Devices section. Select your Beats Studio and enjoy.

This fix should work on any Beats By Dr. Dre Wireless device and not limited to the Beats Studio. Hope this post saved you a lot of time and frustration trying to research this issue.


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  1. Shreyash

    December 1, 2016 at 9:15 pm

    Thanks 🙂


  2. Bryan Minor

    July 11, 2017 at 12:16 pm

    Thank you talking the time to post this excellent solution. It fixed my problem with Beats Solo3 immediately.


  3. David

    February 13, 2018 at 11:33 am

    Thank you for posting this, I’ve just been (painfully) living with the issue. I can’t wait to get home (can’t do the update from my work computer) and update the firmware!


  4. Mic

    March 13, 2018 at 6:58 am

    Hi, I have been trying this suggestion all night. I have downloaded the said software but still it keeps on disconnecting afterwards. What should I do? Please help me.


  5. Eugene

    April 1, 2018 at 5:20 pm

    Keeps asking me to register products. Out of date. Wont let me download updater. Wont even let me go to the page.


    • Aylah

      November 12, 2018 at 7:43 am

      Same problem here. I have no idea where to install the thing and it tells to vertify my serial number and register products.


  6. Raquel Hunter

    May 2, 2018 at 2:37 pm

    Thank you Sooo much for taking the time to post!


  7. Carl

    July 10, 2018 at 3:17 am

    Thank you! Problem solved.


  8. Aylah

    November 12, 2018 at 7:45 am

    Same problem here. I have no idea where to install the thing and it tells to verify my serial number and register products.


    • Jose Martins

      January 26, 2019 at 3:05 am

      The updater gets installed on a computer


  9. Joey

    February 15, 2019 at 6:10 pm

    Worked with my previous pair of solo3’s, but still have the same problem with my new pair… these headphones are TRASH


  10. Ella

    January 28, 2020 at 5:12 am

    Did not work at all for me.


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